As Head of Staff Communications Dpt., I spend most of my time talking to managers about their HR strategies and how my Dpt. can help them achieve their business objectives, how we can help them to stay on hi level of Customer Service.
Very very good book.
Categories: Business · Customer Service
Tagged: books, Customer Service
Categories: Business · dress code
Tagged: books, dress code, image, Job
Bill Quirke. Making the Connections: Using Internal Communication to Turn Strategy into Action. Its one of the books about communications. The ideas about internal communications not a new point of view. The athor says:
Business today faces a torrent of changes that redefines what is required of employees. Organizations are quickly discovering that they need more than simple compliance from theie staff: they need – now more than ever – to engage their minds, creativity, energy and commitment. A business can only achieve its best when everyone’s energies point in the same direction.
From another side this book will be interesting for for systematization of information. For professionals for taking arguments from this book for presentation they projects on management meeting. And for beginners in staff communications as textbook.
Categories: Uncategorized
Tagged: books, Communications
